Isaac Update from Carnival Cruise Line

Advisories, Cruises

Here is the latest release from Carnival regarding Isaac and the storm’s impact on their cruises.

We are closely monitoring the forecasted path of Tropical Storm Isaac and keeping in close contact with port officials. Due to forecasted path of the storm, several cruises are impacted. All affected guests will be notified via email.

CARNIVAL VALOR – 8/26/12 DEPARTURE
Our scheduled 6 day cruise will be shortened to a 5 day cruise visiting Grand Cayman and Montego Bay. Unfortunately, this means we will cancel our call in Key West. Check-in for your cruise is now scheduled on Monday August 27, 2012, from 4:00 PM to 7:30 PM, and sailing is set for 8:00 PM. The times in Grand Cayman & Montego Bay remain unchanged.
We sincerely apologize for this disruption to your cruise. Here are your options.
• Sail with us and receive a:
– One-day pro-rated refund of your cruise fare (refunded within the next 2 weeks)
– $50 per person on board credit
– Refund of the government fees and taxes for Key West
– Gratuities will also be adjusted to reflect the shortened voyage
– Shore excursions purchased for Key West will be automatically refunded
– Refunds will not be provided for flight changes, hotel accommodations, meals, transfers or other incidental costs.
• We realize this is an unexpected change in your travel plans and we certainly hope you still cruise with us. However, should you wish to cancel or reschedule, please contact 1800 CARNIVAL to request your refund or future cruise credit.
Guests with Pre-purchased transfers: Transfers from Miami Airport will be available from 2:00 PM to 6:30 PM on Monday.

CARNIVAL IMAGINATION – 8/27/12 DEPATURE
Check-in for the Carnival Imagination is set for 4:00 PM – 7:30 PM and sailing is set for 8:00 PM.

FOR ALL DEPARTURES ABOVE:
Guest who purchased flights with Carnival’s FlyAweigh program will automatically have their flights adjusted to the new day and time. You will be notified of your new flights by our Travel Services department.
Since we know that storms can be very unpredictable, we will continue to monitor the storm and provide you another web update by 11:00 AM on Monday. To stay up to date on any changes that may affect your departure, further port closures, and weather updates, we encourage you to sign up for text alerts by texting the numbers below for your particular ship:
CARNIVAL VALOR – Text CCL 4 to CRUISE (278473)
CARNIVAL IMAGINATION – Text CCL5 to CRUISE (278473)

Once again, we’re very sorry for these changes and truly regret that Mother Nature threw a wrench in our plans this week. However, we’re confident you’ll have loads of fun on board.

Rest assured, the safety and comfort of our guests and crew is our number one priority. We will operate all of our ships at a safe distance from the storm at all times.

At the moment, there are no changes expected for any other sailings. In the event we need to make a deviation to a future itinerary, we will update our guests.

For more information, please call Carnival or Premier Custom Travel at (800) 304-6789.